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  • Requirements
    • SharePoint On-Premises User Permissions Requirements
    • Supported SharePoint Editions
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    • Service Application Permission Requirements
  • Installation
    • Installation Guide
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  • Get To Know SPDocKit Consultant
    • Backstage Screen
      • Options Wizard
      • Compare Wizard
    • Farm Explorer Screen
      • Farm Dashboard
      • Farm Explorer Reports
      • Passwords and Product keys
    • Best Practices Screen
    • Snapshots Screen
    • PowerShell Commands
  • How To
    • Create Snapshot
    • Farm Documentation
      • Create Farm Documentation
      • Customize Documentation Template
    • Compare Wizard
      • Compare Farms
      • Compare Servers
      • Compare Web Applications
      • Compare Site Collections
      • Compare Web.Config Files
    • Best Practices
      • Available Best Practices Reports
      • Create Custom Best Practices Reports
      • Personalize Best Practices Reports
    • Generate an AutoSPInstaller XML Configuration File
  • FAQ
    • Miscellaneous
    • Security
    • Troubleshooting
      • RPC Server is Unavailable
      • Could not access content database
      • Error occurred while loading Web Application
      • Error occurred while trying to load ‘Problems and Solutions’ and ‘Rule Definitions’
      • Error while loading IIS Settings Information
      • Errors while trying to load the SharePoint farm
      • Errors while loading server information
      • Failed at retrieving SQL Accounts from the following servers
      • The service application 'UPA Name' does not have any proxies that are default in a proxy group
      • SQL Server is unavailable
  • Known Issues
    • CREATE TABLE permissions denied
    • Distributed Cache loading issue
    • Load crashes with NullReference exception
    • Available Windows updates
    • PowerPivot FileNotFoundException issue
    • Unaccounted differences in the UPA settings
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  1. FAQ
  2. Troubleshooting

Error occurred while loading Web Application

This article explains how to handle the issue with Web Application load.

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Last updated 2 years ago

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Problem

While trying to load a SharePoint farm the following error message was displayed:

Error occurred while loading ‘Application Name’ Web Application

and the following error messages are stored in the event log:

The following sites are not loaded properly because you do not have the right privileges for these databases. Unavailable databases: WSS_Content_7c8cd57018d5404bb5f6c8d4db8a7f8b WSS_Content_99d31b6221f849079028a2ce91ad6d47

Unavailable sites:

Solution

The user running SPDocKit Snapshot Wizard or SPDocKit PowerShell module needs to have proper privileges to access the information about Site Collections stored in the content databases. for more details on configuring privileges.

If you are still having issues with individual Web Applications or other items you need to do the following: make sure the user has Shell access to the given content database, using the following PowerShell code to grant access:

 $spcdb = Get-SPContentDatabase WSS_Content_Intranet
 Add-SPShellAdmin -UserName DOMAIN\User -Database $spcdb
http://intranet
http://intranet/sites/HR
http://intranet/sites/Sales
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