SPDocKit Consultant
Try it for FreeContact UsProduct Site
  • SPDocKit Consultant by Syskit
  • Product Updates
    • SPDocKit Consultant 12
    • SPDocKit Consultant 11.1.0
    • SPDocKit Consultant 11
    • SPDocKit Consultant 10
    • SPDocKit Consultant 9.1.0
    • SPDocKit Consultant 9
    • SPDocKit Consultant 8.0.3
    • SPDocKit Consultant 8
  • Requirements
    • SharePoint On-Premises User Permissions Requirements
    • Supported SharePoint Editions
    • System Requirements
    • Server Load Permission Requirements
    • Service Application Permission Requirements
  • Installation
    • Installation Guide
    • Upgrade to the Latest Version
    • Uninstallation Guide
    • PowerShell Guide
  • Activation
    • Activation Privacy Statement
    • Online Activation
    • Offline Activation
    • Manage License
    • Activation FAQ
    • Consultant License FAQ
  • Get To Know SPDocKit Consultant
    • Backstage Screen
      • Options Wizard
      • Compare Wizard
    • Farm Explorer Screen
      • Farm Dashboard
      • Farm Explorer Reports
      • Passwords and Product keys
    • Best Practices Screen
    • Snapshots Screen
    • PowerShell Commands
  • How To
    • Create Snapshot
    • Farm Documentation
      • Create Farm Documentation
      • Customize Documentation Template
    • Compare Wizard
      • Compare Farms
      • Compare Servers
      • Compare Web Applications
      • Compare Site Collections
      • Compare Web.Config Files
    • Best Practices
      • Available Best Practices Reports
      • Create Custom Best Practices Reports
      • Personalize Best Practices Reports
    • Generate an AutoSPInstaller XML Configuration File
  • FAQ
    • Miscellaneous
    • Security
    • Troubleshooting
      • RPC Server is Unavailable
      • Could not access content database
      • Error occurred while loading Web Application
      • Error occurred while trying to load ‘Problems and Solutions’ and ‘Rule Definitions’
      • Error while loading IIS Settings Information
      • Errors while trying to load the SharePoint farm
      • Errors while loading server information
      • Failed at retrieving SQL Accounts from the following servers
      • The service application 'UPA Name' does not have any proxies that are default in a proxy group
      • SQL Server is unavailable
  • Known Issues
    • CREATE TABLE permissions denied
    • Distributed Cache loading issue
    • Load crashes with NullReference exception
    • Available Windows updates
    • PowerPivot FileNotFoundException issue
    • Unaccounted differences in the UPA settings
Powered by GitBook
On this page
  • Problem
  • Solution

Was this helpful?

  1. FAQ
  2. Troubleshooting

Error while loading IIS Settings Information

This article explains how to handle the issue with IIS Settings load on SharePoint 2019.

Problem

While trying to load a SharePoint 2019 farm with the enabled IIS Settings Information option, the following error message appears:

IIS 6 Management Metabase Compatibility required.

The following error message is stored in the event log:

Error while loading SP2019-SRV

Acceleratio.SPCommon.SharePointCrawler.IISCompatibilityMissingException: IIS 6 Management Metabase Compatibility required. at Acceleratio.SPDocKit.Administration.IISSettingsLoader.IISMetabaseReader.GetAppPools(String serverAddress, ConfigReader configReader) at Acceleratio.SPDocKit.Administration.IISSettingsLoader.IISLoaders.IIS7Loader.Load() at Acceleratio.SPDocKit.Administration.ServerDetailsLoader.#ca3.#uZgb() at Acceleratio.SPCommon.TimeoutableAction.#392.#5Ygb()

Solution

To successfully load IIS Settings, the IIS 6 Metabase Compatibility role has to be enabled.

Please note! A server restart could be required for the changes to take effect.

To enable the role, follow these steps:

  1. Open the Server Manager on IIS server

    1. On the Dashboard screen, select the Add roles and features option. OR..

    2. On the left side menu, click the Local Server option, navigate to the Roles and Features section, and select Add Roles and Features option in the Tasks drop-down menu on the right side of the screen. The Add Roles and Features Wizard opens.

  2. Before You Begin step - continue to the next step by clicking Next.

  3. Installation Type step - make sure the Role-base or feature-based installation option is selected.

  4. Server Selection step - make sure the IIS server is selected.

  5. Server Roles step - make sure the IIS 6 Metabase Compatibility option is checked. You can find it under Web Server (IIS) > Management Tools > IIS 6 Management Compatibility > IIS 6 Metabase Compatibility.

  1. Features step - continue to the next step.

  2. Confirmation step - check the Restart the destination server automatically if required option and click Install.

  3. Results step - displays the installation progress. Once the installation is finished, the Installation succeeded message is displayed.

Please note! Make sure to install the role on all Web Front End servers in a Farm in order to collect the IIS Settings Information.

SPDocKit Snapshot Wizard - Consultant and SPDocKit PowerShell module will now be able to collect the server's IIS Settings Information.

PreviousError occurred while trying to load ‘Problems and Solutions’ and ‘Rule Definitions’NextErrors while trying to load the SharePoint farm

Last updated 2 years ago

Was this helpful?