Help Screen

This article describes the Backstage Help screen, which has additional help and support information for Syskit Monitor.

To get general information about Syskit Monitor, navigate to File > Help.

The help page will show you whether your Syskit Monitor version is in trial mode or activated. If activated, you can check your available licenses, and there is an option to change your product key. For more information about online and offline activation, follow the activation instructions.

In the Backstage Help screen, you can learn more about Syskit Monitor with information about topics such as:

• Database type

• Integrated security

• Assembly version

• Service account

Help

To get help with any issues or if you have any questions for us about using Syskit Monitor, click Help. This will take you to our help page, where you can browse topics and get additional information on:

• FAQ

• Requirements

• Installation and Configuration

• Editions

• Activation

• Get to Know Syskit Monitor

• Common Tasks with Syskit Monitor

• How To

• Troubleshooting

Order Online

To order our products online or create a custom pack, click Order Online.

This will take you to our Syskit Monitor pricing page, where you can find out more on order options and how to purchase. For further information, visit Sales FAQ.

Submit Feedback

Tell us more about your Syskit Monitor experience. Submit feedback to tell us your suggestions or to report a bug.

If you have any ideas or suggestions on how to make our product better, feel free to send us your feedback.

If you are having trouble with a certain feature or you would like to report a bug, tell us what seems to be the problem. For us to provide a solution to your problem, we advise you to include a screenshot or an attachment.

Quick Start Guide

The Quick Start Guide will teach you how to use the Syskit Monitor UI.

This guide is intended as a basic guide to help you get started with Syskit Monitor. The Quick Start Guide provides step-by-step information about performing common tasks in the Syskit Monitor user interface.

These steps cover the following topics:

• Active Directory integration

• Server management

• Email settings configuration

• Manage subscriptions

• Get to know your dashboard

• Data range filter

• Filters

Customer Experience Improvement Program

In Syskit Monitor, the Customer Experience Improvement Program is, by default, enabled. However, you can disable it if you do not want to participate in the program. We use the program to improve Syskit Monitor features.

When you exit the Syskit Monitor application, we gather the minimum amount of data about feature usage to see which Syskit Monitor features our customers use the most, so we can make them even better.

Please note! The data about feature usage gathered in Customer Experience Improvement Program does not include the content of your reports. Find out more about our privacy policy.

Check for Updates

Click Check for Updates to check and download the newest updates. We recommend that you select the Check for Updates automatically checkbox. If this option is enabled, Syskit Monitor periodically checks for new software versions and informs you when a new version is available for download.