Syskit Monitor
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  • Syskit Monitor
  • Product Updates
    • Syskit Monitor 9.1.0 - Release Note
    • Syskit Monitor 9 – The monster has awoken!
    • Syskit Monitor 8.4.0 - Release Note
    • Syskit 2012 R2 8.3.0 - Release Note
    • Syskit 2012 R2 8.2.0 Release Note
    • Syskit 2016 R2 8.0.1 - Release Note
    • Syskit 2016 R2 – Monitor and script all the things!
  • Requirements
    • System Requirements
    • User Permission Requirements
    • Pre Installation Requirements
  • Installation and Configuration
    • Install Wizard
      • Install Syskit Monitor
      • Install Syskit Monitor Data Collector
    • Configuration Wizard
      • Configure Syskit Monitor
      • SQL Permissions
        • Create a SQL Server Login
        • Create a SQL Server Database
        • Create a Service User Login Permission
        • Connect an Existing Database
    • Upgrade to the Latest Version
    • Uninstall Wizard
  • Editions
    • Editions
  • Activation
    • Activation Privacy Statement
    • Online and Offline Activation
    • Activation FAQ
  • Get to Know Syskit Monitor
    • Quick Start Guide
    • Administration
      • Servers and Groups
      • Monitoring Templates
      • PowerShell Scripts
    • Backstage Screen
      • Manage Data Gathering
      • Help Screen
      • Configuration
        • Configure
        • Options
      • Syskit Monitor Web App
    • Dashboards
      • Sessions Dashboard
      • Performance Dashboard
    • Reports
      • User Reports
      • Application Reports
      • Performance Reports
        • System Overview
        • Computer Performance
        • Application Performance
        • User Performance
      • Gateway Reports
      • License Reports
      • Event Log Reports
      • Inventory Reports
        • Hardware and Software
        • Powershell Reports
        • Compare Wizard
      • Custom Reports
  • Common Tasks with Syskit Monitor
    • Monitoring Windows Server and Application Performance
    • Monitoring and Restarting Stopped Windows Services
    • Real Time Alerting
    • Monitoring User Activities and Application Usage
    • Monitoring RD Gateway Connections
    • File System Auditing
    • Malicious IP Blocking
    • Computer Inventory
  • How To
    • Custom Reports
      • Create Custom Report
      • Create SQL Custom Report
      • Create an Alert
    • Users
      • Add Users Manually
      • Add Users From Active Directory
      • Manage Security Permissions
    • Dashboards
      • Create a Custom Dashboard
      • Edit Dashboards
      • Add Formatting Condition to Metrics
    • Reports
      • Export Report to Excel
      • Configure Cost Overview Report
      • Configure Report Subscriptions
      • Create Customized Report Views
    • Computers
      • Add/Remove or Delete Computer from Monitoring
      • Add Citrix Servers to Monitoring
    • Monitoring Templates
      • Predefined Monitoring Templates
      • Template Wizard
      • Import / Export Monitoring Template
      • Download Templates
    • Powershell Scripts
      • PowerShell Wizard
      • Manage Scripts
      • Import / Export PowerShell Script
      • Import and Use PowerShell Script Modules
      • Download Scripts
    • Service Accounts
      • Add Service User to Local Administrators Group via Group Policy
      • Add Service User to Local Administrators Group Manually
    • Audit Events
      • Enable Folder Auditing
      • Configure Audit Logon Events
      • Configure Syskit Monitor server to support the Block Malicious IP Addresses feature
    • Citrix Xenapp
      • Allow Remote RPC on Xenapp
      • Monitor Citrix Published Applications
      • Configure Syskit Monitor for Citrix XenApp 5 Published Application monitoring
      • Configure Syskit Monitor for Citrix XenApp 6.x Published Application monitoring
      • Configure Syskit Monitor for Citrix XenApp 7.x Published Application monitoring
    • Performance Counters Management
    • Manage Syskit Monitor Data Collector
    • Move database to new server
    • Exclude installation folder from antivirus scanning
  • FAQ
    • FAQ
  • Troubleshooting
    • SQL Server Connection
    • SQL Server Express 2012 LocalDB
    • How to resolve the Offline and Unauthorized computer states
    • Network Ports
    • Fixing WMI to work with Syskit Monitor
    • Enable-PSRemoting for untrusted domains to work with Syskit Monitor
    • Configuring CredSSP for use with PowerShell in Syskit Monitor
    • Installation Issues
    • User States
    • User Connections
    • Miscellaneous
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On this page
  • How long does a person have to be inactive on a computer before the idle time starts to accumulate?
  • Is Syskit Monitor logging a session even if the user is inactive or disconnected?
  • Problem:
  • Solution:

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  1. Troubleshooting

User States

This article explains how the Syskit Monitor reports on user states.

PreviousInstallation IssuesNextUser Connections

Last updated 1 year ago

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How long does a person have to be inactive on a computer before the idle time starts to accumulate?

The system is set by default to report the user’s state as idle after five minutes of inactivity. It is possible to change that default period by navigating to the File tab, selecting Configuration from the left navigation bar, and then clicking on the Options button. On the tab, you can change the period after which user’s state will be reported as Idle.

Is Syskit Monitor logging a session even if the user is inactive or disconnected?

Problem:

A particular user has not used the Syskit Monitor due to being on a vacation for two weeks, but the user is listed as working around the clock. Do you think that Syskit Monitor keeps logging a session even if the user is inactive or disconnected?

Solution:

Yes, that is the disconnected state. If the user is disconnected from the server, the session is still alive, so Syskit Monitor will log the user. If the user cleaned the log off, there is no session, so Syskit Monitor will not see the user anymore. A possible scenario is to configure cleaning of the log off after x hours of inactivity and release the resources on the server for other users.

General