Syskit Point
Schedule a DemoStart a Free TrialContact UsProduct Site
  • Syskit Point
  • Releases
    • Syskit Point Cloud
      • May 27, 2025
      • May 13, 2025
      • May 06, 2025
      • April 29, 2025
      • April 22, 2025
      • April 08, 2025
      • April 01, 2025
      • March 25, 2025
      • March 18, 2025
      • March 11, 2025
      • March 04, 2025
      • February 25, 2025
      • February 18, 2025
      • February 11, 2025
      • February 06, 2025
      • January 28, 2025
      • January 22, 2025
      • January 14, 2025
      • January 02, 2025
      • December 17, 2024
      • December 10, 2024
      • December 03, 2024
      • November 26, 2024
      • November 19, 2024
      • November 05, 2024
      • October 29, 2024
      • October 22, 2024
      • October 15, 2024
      • October 08, 2024
      • October 01, 2024
      • September 24, 2024
      • September 18, 2024
      • September 02, 2024
      • August 26, 2024
      • August 20, 2024
      • August 12, 2024
      • August 06, 2024
      • July 29, 2024
      • July 23, 2024
      • July 02, 2024
      • June 18, 2024
      • June 04, 2024
      • May 21, 2024
      • May 09, 2024
      • April 23, 2024
      • April 9, 2024
      • March 26, 2024
      • March 12, 2024
      • February 22, 2024
      • February 06, 2024
      • January 19, 2024
      • January 18, 2024
      • December 19, 2023
      • November 30, 2023
      • November 15, 2023
      • November 2, 2023
      • November 2, 2023 - Announcement
      • October 17, 2023
      • October 3, 2023
      • September 21, 2023
      • September 14, 2023
      • September 7, 2023
      • August 23, 2023
      • August 9, 2023
      • July 26, 2023
      • July 12, 2023
      • May 16, 2023
    • Syskit Point Data Center
      • Syskit Point 2025.2
        • Syskit Point 2025.2.91
        • Syskit Point 2025.2.90
        • Syskit Point 2025.2.86
        • Syskit Point 2025.2.82
        • Syskit Point 2025.2.78
      • Syskit Point 2024.6
        • Syskit Point 2024.6.73
        • Syskit Point 2024.6.71
        • Syskit Point 2024.6.70
      • Syskit Point 2024.5
        • Syskit Point 2024.5.67
        • Syskit Point 2024.5.65
      • Syskit Point 2024.4
        • Syskit Point 2024.4.60
        • Syskit Point 2024.4.54
        • Syskit Point 2024.4.52
      • Syskit Point 2024.3
        • Syskit Point 2024.3.48
      • Syskit Point 2024.2
        • Syskit Point 2024.2.45
      • Syskit Point 2024.1
        • Syskit Point 2024.1.43
        • Syskit Point 2024.1.41
      • Syskit Point 2023.5
        • Syskit Point 2023.5.39
      • Syskit Point 2023.4
        • Syskit Point 2023.4.1
        • Syskit Point 2023.4.0
      • Syskit Point 2023.3
      • Syskit Point 2023.2
      • Syskit Point 2023.1
        • Syskit Point 2023.1.3
        • Syskit Point 2023.1.2
        • Syskit Point 2023.1.1
        • Syskit Point 2023.1.0
      • Syskit Point 2022.5
        • Syskit Point 2022.5.1
        • Syskit Point 2022.5.0
      • Syskit Point 2022.4
        • Syskit Point 2022.4.1
        • Syskit Point 2022.4.0
      • Syskit Point 2022.3
        • Syskit Point 2022.3.1
        • Syskit Point 2022.3.0
      • Syskit Point 2022.2
        • Syskit Point 2022.2.3
        • Syskit Point 2022.2.2
        • Syskit Point 2022.2.1
        • Syskit Point 2022.2.0
      • Syskit Point 2021.12
      • Syskit Point 2021.11
      • Syskit Point 2021.10
      • Syskit Point 20
      • Syskit Point 19
        • Syskit Point 19.0.2
        • Syskit Point 19.0.1
        • Syskit Point 19.0.0
  • Requirements
    • Permission Requirements
    • Change Log
  • Set Up Point Cloud
    • Overview
    • Free Trial
    • Free Trial Limits
    • Manage Syskit Point Subscriptions
  • Set Up Point Data Center
    • Deployment
      • Overview
      • System Requirements
      • Deploy Syskit Point
      • Connect to Microsoft 365 Tenant
      • Set Up Custom Domain and SSL Certificate
      • Upgrade Syskit Point
      • Azure Networking
    • Activation
      • Activate Syskit Point
      • Free Trial Data Center
  • Licensing & Activation
    • Licensed Users Count
    • Activation Privacy Statement
  • Get to Know Syskit Point
    • The Syskit Point Starter Kit
    • Navigate Through Syskit Point
    • Collect Microsoft 365 Data
  • Microsoft 365 Inventory
    • Microsoft 365 Inventory Overview
    • Explore Your Microsoft 365 Dashboard
    • Sites
    • Microsoft Teams & Groups
    • Users
    • Copilot Readiness
    • Power Platform Reports
  • Configuration
    • Syskit Point Configuration Guide
    • Assign and Manage Access to Syskit Point
    • Enable Microsoft Teams Activity Tracking
    • Configure Storage Management in Syskit Point
    • Set Up E-Mail
    • Connect Service Account
    • Customize Audit Logs Collection
    • Upgrade SQL to Managed Identity Authentication
    • Enable Power Platform Data Collection
    • Enable Power BI Data Collection
    • Ignore Service Account Activity Tracking
    • Customize License Reports
    • Customize E-Mails
    • Report Data Limits
    • Turn On Auditing
    • Exclude Users from Receiving Governance Tasks
    • Customize Dashboard
    • Customize Syskit Point Appearance
    • Configure Your Environment for Storage Management
    • Save Custom Views
    • Audit for Syskit Point Settings
    • Manage Connection
  • Reporting
    • Overview
    • External Sharing Reports
    • Access Reports
    • Audit Reports
    • Cleanup & Health Reports
    • Licenses Reports
    • Analytics Reports
    • Sensitivity Labels Reports
    • Power Platform Reports
    • Power BI Reports
  • Storage Management
    • Storage Management Overview
    • Free Up Storage
    • Storage Reports
    • Limit Storage Usage
    • Storage Versioning Limits
  • Governance & Automation
    • Syskit Point Tasks
    • Access Review
      • Enable Automated Access Review
      • Create and Apply Access Review Policies
      • Modify Access Review Options
      • Monitor Access Review in Syskit Point
      • Manually Request Access Review in Syskit Point
    • Lifecycle Management
      • Lifecycle Management - Deprecated
      • Identify Inactive Workspaces
      • Enable Lifecycle Management Automation
      • Monitor Lifecycle Management Tasks in Syskit Point
      • Run Lifecycle Management Actions in Syskit Point
    • Policies
      • Set Up Policies
      • Rules
      • Blocked Users with Assigned Licenses
      • Inactive Guest Users
      • Inactive Workspaces
      • Minimum Number of Owners
      • Maximum Number of Owners
      • Orphaned Workspaces
      • Orphaned Users
      • Tenant Storage Limit
      • Workspaces with Too Many Members
      • Workspaces with Shadow Users
      • Private Workspaces Shared with Everyone
      • Workspaces Without a Sensitivity Label
      • Apply Policies
      • Upgrade to Rules
    • Security and Compliance Checks
      • Security and Compliance Checks
      • Inactive Workspaces
      • Orphaned Workspaces
      • Inactive Guest Users
      • Blocked Users with Assigned Licenses
      • Workspaces with Not Enough Owners
      • Orphaned Users
      • Workspaces with Too Many Owners
      • Tenant Storage Limit
      • Workspaces with Too Many Members
      • Workspaces with Shadow Users
      • Private Workspaces Shared with Everyone
      • Workspaces Without a Sensitivity Label
    • Provisioning
      • Set Up Provisioning
      • Enable or Disable Provisioning
      • Register Yammer App
      • Enable Sensitivity Labels
      • Restrict Microsoft 365 Groups Creation
      • Templates
      • Content & Structure
      • Configure Provisioning Failure Notifications
      • Approval Processes
      • Approve/Reject Requests
      • Manage Requests
      • Hide Workspace Name
    • Access Requests
      • Set Up Access Requests
      • Create Access Requests
      • Apply Access Requests
      • Approval Process
    • Metadata
      • Manage Custom Metadata
      • Request Metadata Review
      • Monitor Metadata Review
    • Sensitivity Review
      • Request Sensitivity Review
      • Monitor Sensitivity Review
    • Privacy Review
      • Request Privacy Review
      • Monitor Privacy Review
    • Syskit Point Teams App
    • Schedule Reports
    • Configure Alerts
    • Manage Sensitivity Labels
  • Access Management
    • Track Microsoft 365 External Users and Their Activities
    • Check Access for Specific Microsoft 365 User
    • Copy User Permissions
    • Delete and Restore Users
    • View Permission Changes in Microsoft 365
    • Supervise Microsoft Teams Private Channels
    • Manage Private Channels Access
    • Complete Power Platform Actions
  • Integrations
    • Overview
    • Syskit Point API
    • Webhooks
    • Examples
      • Webhooks
      • ServiceNow
      • Jira
  • FAQ
    • Security
    • Security Self Assessment Questionnaire
    • Storage Management
    • Free Trial
    • Licensing
    • Activation
    • Purchasing and Discounts
    • Customer Terms
    • Privacy and Compliance
    • Partner Program
    • Site Storage Limits
    • Orphaned Users
    • Inactive Users Detection
    • Provisioning - Content & Structure
  • Troubleshooting
    • Export Diagnostic Logs
    • Setup Diagnostic Logs Export
    • Analytics and Usage Report Issues
  • Explore Syskit Point for Site Owners/Collaborators
    • Syskit Point for Collaborators
    • Resolve Governance Tasks
      • My Tasks
      • Complete Access Review Tasks
      • Complete Metadata Review Tasks
      • Complete Privacy Review Tasks
      • Complete Sensitivity Review Tasks
      • Resolve Inactive Workspaces Tasks
      • Resolve Lifecycle Management Tasks
      • Resolve Inactive Guest Users Tasks
      • Resolve Minimum Number of Owners Tasks
      • Resolve Maximum Number of Owners Tasks
      • Resolve Orphaned Workspaces Tasks
      • Resolve Tenant Storage Limit Task
    • Manage Access
      • Manage External Sharing
      • Manage Users
    • Manage Workspaces
      • Request New Workspace
      • Request Workspace Access
      • Manage Workspaces
      • Manage Custom Metadata
    • Reporting
      • Syskit Icons Glossary
      • Inventory Reports
      • Schedule Reports
      • Alerts
      • Cleanup & Health Reports
      • External Sharing Reports
      • Access Reports
Powered by GitBook
On this page
  • What Are Orphaned Users in Syskit Point?
  • How are Orphaned Users Detected in Syskit Point?
  • How Does a User End Up on the Hidden List?
  • How Can I Remove an Orphaned User in Syskit Point?

Was this helpful?

  1. FAQ

Orphaned Users

This article provides a detailed explanation of how orphaned users are seen in Syskit Point.

PreviousSite Storage LimitsNextInactive Users Detection

Last updated 3 days ago

Was this helpful?

What Are Orphaned Users in Syskit Point?

Orphaned users are all users who have been blocked or deleted from Microsoft Entra ID and:

  • Have access to workspace content, or

  • Had access to workspace content and visited the SharePoint site containing that content but lost access in the meantime

How are Orphaned Users Detected in Syskit Point?

Orphaned users in Syskit Point are detected by syncing information from the SharePoint site's hidden list. If a user is found on the list and is deleted or blocked in Microsoft Entra ID, they will be displayed as an Orphaned User in the in Syskit Point.

To access the hidden list, you need to construct and open the following URL:

  • <SharePointSiteURL>/_catalogs/users/simple.aspx

  • For example, for a Marketing site with the URL https://contoso.sharepoint.com/sites/marketing/, you can find the hidden list on the following URL https://contoso.sharepoint.com/sites/marketing/_catalogs/users/simple.aspx

How Does a User End Up on the Hidden List?

A user is added to the SharePoint site's hidden list in the following ways:

  • When you add the user to the site's default SharePoint groups - Members, Owners, or Visitors SharePoint groups

  • When you give the user access/permissions directly to the site or site's content - document libraries, lists, or files

  • When you give the user access via a sharing link shared with People you choose - sharing link to specific people

  • A user is added to the SharePoint site's hidden list when they visit the site/content and have access to the site or site content via:

    • M365 group membership - M365 group where the user is a member is given direct access to the site or added as a member to the site's SharePoint groups

    • Security group membership - security group where the user is a member is given direct access to the site or added as a member to the site's SharePoint groups

    • Company-wide sharing link

Please note that if a user is granted access to a SharePoint site through document_number_1 group membership, security group membership, or a company-wide sharing link, but does not visit the site, they will not be added to the site's hidden list.

  • If a user visits the site via an Anyone/Anonymous link, they are not added to the hidden list.

How Can I Remove an Orphaned User in Syskit Point?

  • To remove a user's access from the site and the site's hidden list in Syskit Point, complete the following steps::

    • Open the User details screen

    • In the Access tile, select a site/workspace from which you want to remove the user

    • In the sidebar, click Remove Access

Please note! To be able to remove a user from the hidden list:

  • The site needs to be synced in Syskit Point

    • Otherwise, the following error could be displayed when running the Remove Access action: The user's SharePoint ID is null. Please sync the site and try again.

  • User should have some access to the site

    • If they are in the site's hidden list only and don't have any access/permissions, Point will not show them as having access

Orphaned Users report