Set Up Policies

This article explains how to enable and configure policies in Syskit Point.

Policies are available in the Governance plan and higher tiers. See the pricing page for more details.

Prerequisites

To use the advantages of Policies in Syskit Point, you need to:

Additionally, you can also set up policy rules to have policies automatically applied to current and all future workspaces without having to assign them manually.

Please note! Only users assigned the role of Syskit Point Admin can access and configure Settings in Syskit Point.

Detection vs Task Delegation

Detection

Two modes of policy operation for Governance policies are available in Syskit Point: Detection and Task Delegation.

The following are detection-only policies that are applied tenant-wide:

When it comes to detection-only policies, Syskit Point detects a vulnerability in a workspace based on the applied policy.

Syskit Point does not create tasks or send any emails to workspace owners for policies that are configured to perform as detection-only. However, the vulnerabilities are displayed on the new Security & Compliance dashboard.

The purpose of this is to assist Syskit Point admins by reminding them there are potential issues in their Microsoft 365 environment every time they open Syskit Point.

  • When you acquire Syskit Point, default policies are created - Minimum 2 Owners (Default Policy), Maximum 5 Owners (Default Policy), Orphaned Workspaces (Default Policy), Maximum 50 Members (Default Policy) - and applied to all your workspace via a default rule; these policies serve to give you an overview of workspaces that are potentially not configured according to best practices; no need to worry, though - default policies are configured as detection-only policies, meaning that Syskit Point will not create tasks or send emails.

The Workspaces With Shadow Users (Default Policy) is not included in the default rule and, as a result, is not applied to any workspaces.

Task Delegation

Task Delegation can be enabled in policy settings for each policy listed below.

The following policies can be delegated:

When task delegation is enabled, Syskit Point creates tasks and sends emails to users as defined in the policy settings.

Please note! Summarized policy vulnerability emails will be gradually rolled out, beginning with the Point Cloud 2024.2.45 release. After this change, Syskit Point will no longer send individual e-mails for each workspace or user where a policy vulnerability was discovered.

The emails are summarized per policy type:

  • One email shows up to 10 workspaces grouped by governance policies; if there are more workspaces with vulnerabilities, they will not be listed; instead, the total number of such workspaces is given in the email

  • Reminder emails are also grouped - owners, admins, or other users defined as resolvers will get an email listing all workspaces with vulnerabilities where they have a task due in 3 days

  • Emails sent when Syskit Point automatically resolves vulnerabilities with a defined action are also summarized.

  • Access Requests and Access Review policies don't represent vulnerabilities and will not appear on the Security & Compliance dashboard; think of them as automation-only policies.

  • When you acquire Syskit Point, default policies are created with task delegation disabled. Edit the default policies settings to enable task delegation.

Syskit Point Policies

Syskit Point enables creating and using policies that will make sure the following is set correctly and reviewed when needed:

  • Ownership on Microsoft Teams and Microsoft 365 Groups

  • Inactive Guest Users

  • Blocked Users with Assigned Licenses

  • Orphaned Users

  • User's access

  • Tenant-wide Storage Usage

When dealing with policies, you can either:

  • Adjust predefined policies and apply them to your workspaces, or

  • Create new policies from scratch and apply them to your workspaces

  • Set up policy rules to have policies automatically applied to current and new workspaces

For simple use cases where the same policies are applied to all workspaces, you can adjust the predefined policies to speed up the configuration. For a more complex setup, you can create multiple policies of the same policy type and apply them to a subset of your workspaces.

Available Policies

Take a look at the articles below to learn how to set up each governance policy:

  • Minimum Number of Owners - when enabled and applied to Microsoft Teams and Microsoft 365 Groups, this policy detects whether a team or group has fewer owners than defined in the policy settings

  • Maximum Number of Owners - when enabled and applied to Microsoft Teams and Microsoft 365 Groups, this policy detects if a team or group has more owners than defined in the policy settings

  • Orphaned Workspaces - when enabled and applied to Microsoft Teams and Microsoft 365 Groups, this policy detects teams and groups that have no active owners

  • Inactive Guest Users - detects when a guest user is inactive for a period of time and helps you remove access in a timely and efficient manner

  • Blocked Users with Assigned Licenses - detects blocked users in your tenant that still have licenses assigned, which helps you optimize cost

  • Orphaned Users - detects users that are blocked from signing in or deleted but still have access to SharePoint content

  • Access Request - provides end-users with the ability to request access to existing Microsoft Teams & Groups, sites, distribution lists, and security groups in the Microsoft 365 environment; Syskit Point administrators can define workspaces visible to end-users and who is responsible for the approval of access requests

  • Access Review - enables Syskit Point admins to enforce regular Access reviews for workspace owners on their workspaces

  • Tenant Storage Limit - detects when total tenant storage usage exceeds the defined percentage

  • Workspaces with Shadow Users - detects users that have access to specific content but are not members of the Microsoft 365 Group or Team associated with it

  • Workspaces with Too Many Members - detects which workspaces have more than the maximum number of members predefined by your organization's policies

By clicking on the names of each policy, you can find an article with information on enabling and managing all mentioned policy types.

For information on how to apply your created policies, take a look at this article.

Policy Settings

To open the Policies settings screen, navigate to Settings > Governance > Policies.

Here, you can:

  • Create a new policy (1)

  • Manage and apply policies to Microsoft Teams, Microsoft 365 Groups, OneDrive, and sites (2)

  • View all predefined policies by name (3); Syskit Point comes with multiple predefined policies to help you get started

  • View additional information about each policy; the following information is available policy type (4), severity of policy(5), category policy fits under (6), to how many workspaces a policy is applied (7), and whether the policy is automated or not (8)

  • Manage policies (9); Edit and Delete actions are provided for each policy, except for those applied tenant-wide and the default policies used by the default rule

Modifying Policy Settings

When you decide to modify existing governance policies, there is a notification showing what you can expect to occur based on the changes made.

Here is a summary of policy updates and expected results:

  • Modifying detection options for policies are applied within 24 hours. For example, changing the minimum number of required owners would take up to 24 hours to apply.

    • Once changes are made, previously detected vulnerabilities and tasks are examined again and closed if the workspace no longer violates the defined parameters.

    • All workspaces are rechecked; if any vulnerabilities now exist, they are detected, and tasks are created if needed.

  • Turning on the task delegation for the first time results in tasks being created and emails being sent within 24 hours.

  • Modifying the task delegation options, in case the task delegation is already enabled for a policy, results in new options being applied to future vulnerabilities. **Existing tasks stay the same.

Hint! If you want to apply new task delegation options to all tasks, turn off task delegation - which closes all existing tasks - and turn it on again, which creates new tasks with the new settings applied.

  • Turning off the task delegation results in closing previously opened tasks.

    • You will continue to see the detected vulnerabilities on the Security and Compliance checks dashboard even though the related tasks are closed.

Resolving Policy Tasks

For more information on how collaborators can resolve specific policy vulnerabilities, navigate to the articles given below:

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