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Configure Alerts

This article describes how to enable and customize alerts in Syskit Point.
Alerts are available in the Security & Compliance plan and higher tiers. See the pricing page for more details.
Alerts feature in Syskit Point allows you to monitor events that are collected within Microsoft 365 audit logs.
Syskit Point Admins and Syskit Point Collaborators (site admins, Microsoft Teams and Microsoft 365 Group owners, and full control users) can configure alerts. Point Admins can manage all created alerts regardless of who created them.
You can enable alerts on the following screens:
  • Sites overview screen
  • Microsoft Teams & Groups overview screen
  • Users overview screen
You can enable alerts on the following scopes and objects:
  • Tenant-wide; to monitor events regardless of which site they come from or who caused them
  • Specific SharePoint site; to monitor events that occurred on the selected site; additionally, when exploring site content, you can define alerts on the following objects:
    • Subsite
    • Document library
    • Folder
    • Document
  • Specific user; to monitor events caused by a specific user

Alert Types and Categories

This section describes all alert types and lists all available alerts for each type.

Tenant-Wide Alerts

You can enable and configure tenant-wide alerts on the following overview screens:
  • Sites
  • Microsoft Teams & Groups
  • Users
The Configure Tenant Wide Alerts action (1) is available in the right-side panel on all of the listed screens.
Sites - Configure Tenant Wide Alerts action
Please note! Tenant-wide alerts available on the Sites overview screen and Microsoft Teams & Groups overview screen are identical because they monitor the same SharePoint events; therefore, changes on one screen will also be visible on the other.
The following tenant-wide alert categories and alerts are available for Microsoft Teams, Microsoft 365 Groups, OneDrive, and sites:
Alert Category
Alerts
Overview screen
External Collaboration
Shared File or Folder Externally
Sites, Microsoft Teams & Groups
Sharing Activities
Shared File or Folder, Shared With Everyone
Sites, Microsoft Teams & Groups
Site Administration Activities
Site Administrators Changed, Changed Sharing Policy, Created Site Collection, Deleted Site, Renamed Site
Sites, Microsoft Teams & Groups
Microsoft Teams Activities
Created Team, Deleted Team
Sites, Microsoft Teams & Groups
Privacy Changes
Changed Private Group to Public, Changed Private Team to Public
Sites, Microsoft Teams & Groups
Sensitivity Labels Changes
Changed Sensitivity Label on Site
Sites, Microsoft Teams & Groups
User Activities
User Logged in, User Login Failed, External User Logged in, External User Login Failed
Users
User & Role Administration Activities
Added User, Deleted User, Added User to Role, Removed User from Role
Users

Site-Specific Alerts

Site-specific alerts can be enabled from the following screens:
  • Sites overview screen by selecting a site
  • Microsoft Teams & Groups overview screen by selecting a Microsoft Team or a Microsoft 365 Group
  • Site details screen; as mentioned, you can configure alerts for specific SharePoint objects:
    • Subsite
    • Document library
    • Folder
    • Document
  • Microsoft Teams and Microsoft 365 Group details screen
The Configure Alerts action (1) is available in the right-side panel.
Sites - Configure Alerts action
The following table shows the availability of alerts per scope:
Alert Category
Alerts
Workspace / Scope
External Collaboration
Shared File or Folder Externally, External User File Activity
Microsoft Teams, Microsoft 365 Groups, OneDrive, sites
Sharing Activities
Shared File or Folder, Shared With Everyone
Microsoft Teams, Microsoft 365 Groups, OneDrive, sites
Site Administration Activities
Site Administrators Changed, Added User or Group to SharePoint Group, Changed Sharing Policy, Deleted Site, Renamed Site, Created SharePoint Group, Deleted SharePoint Group, Updated SharePoint Group
Microsoft Teams, Microsoft 365 Groups, OneDrive, sites
File & Folder Activities
Accessed File, Checked In File, Checked Out File, Copied File, Detected Malware in File, Downloaded File, Moved File, Uploaded File, Created Folder, Changed File or Folder
Microsoft Teams, Microsoft 365 Groups, OneDrive, sites
SharePoint List Activities
Created List, Deleted List
Microsoft Teams, Microsoft 365 Groups, OneDrive, sites
Sensitivity Labels Changes
Changed Sensitivity Label on Site
Microsoft Teams, Microsoft 365 Groups, OneDrive, sites
Microsoft Teams & Groups Membership Changes
Added Member, Removed Member
Microsoft Teams, Microsoft 365 Groups
Privacy Changes
Changed Private Team/Group to Public
Microsoft Teams/Microsoft 365 Groups
Microsoft Teams Activities
Added Bot to Team, Removed Bot from Team, Added Channel, Deleted Channel, Added Connector, Updated Connector, Removed Connector, Added Tab, Updated Tab, Removed Tab, Deleted Team, Changed Team Settings, Changed Channel Settings
Microsoft Teams

User-Specific Alerts

User-specific alerts can be enabled on the following screens:
  • Users overview screen by selecting a user
  • User details screen
The Configure Alerts action (1) is available in the right-side panel.
Users - Configure Alerts action
The following alert categories and alerts are available for a specific user:
Alert Category
Alerts
User Activities
User Logged in, User Login Failed

Enabling and Customizing Alerts

Please note! The following section explains how to enable and customize an alert on a specific site. The same principles from this example also apply when dealing with alerts for other types of workspaces - Microsoft Teams, Microsoft 365 Groups, OneDrive, users, or SharePoint objects such as document libraries or folders.
To enable alerts for a specific site:
  • Navigate to the Sites overview screen
  • Select a site (1)
  • Click the Configure Alerts (2) link
Sites overview screen - Configure Alerts action
The Configure Alerts dialog opens. Here, the following is available:
  • Alert categories (1)
  • Alerts (2) grouped by categories
    • Click the arrowhead next to the alert category to expand
  • Search (3)
  • Alert state toggle (4)
    • The toggle should turn purple when an alert is active
  • Alert options section (5)
    • This section is inactive until the alert is enabled
Configure Alerts dialog
To enable and start editing an alert, switch the toggle next to the alert title (4).
After you enable the alert, the alert options section is activated. Here you can customize the alert options, which are separated into the following tabs:
  • Notifications (1)
  • Filters (2)
  • Event Type (3)
Configure Alerts - Tabs
Please note! Tabs and filters are displayed depending on the selected alert. For example, the Event Type tab is only available on alerts that monitor multiple events.
Let's examine the options on each tab separately.
On the Notifications tab, you can:
  • Define email notification recipients (1); one or multiple options can be selected:
    • Site Owners
    • Syskit Point Administrators
    • Custom Recipients
      • Select a user from your Azure AD
  • Define notification limits (2)
    • Unlimited
      • Emails are sent regardless of how many alerts are triggered daily
    • Selected number
      • Emails are no longer sent after the alert is triggered more than a selected number of times
Configure Alerts - Notifications tab
In the Filters tab, you can limit the alerts to be triggered only when:
  • Selected user(s) caused an event (1); the following filter options are available:
    • All Users
      • This is selected by default
    • External Users
    • Internal Users
    • Any of These
      • Additional selection of users is required
    • None of These
      • Additional selection of users is required
  • The action was performed on the selected user(s) (2); the following filter options are available:
    • All Users
      • This is selected by default
    • External Users
    • Internal Users
    • Any of These
      • Additional selection of users is required
    • None of These
      • Additional selection of users is required
  • Event has come from the selected IP or IP range (3); the following filter options are available:
    • Any IP Range
      • This is selected by default
    • Like Any of
      • Additional input of IPs / IP ranges is required
    • Equals None of
      • Additional input of IPs / IP ranges is required
Configure Alerts - Filters tab
In the Events tab, you can choose events for which Syskit Point will raise an alert. By default, all events are selected. Click the checkbox to ignore the event.
Configure Alerts - Events tab

Alert E-mail

When Syskit Point collects audit logs, if there is an event you decided to monitor by enabling an alert, an e-mail is sent to defined recipients.
The picture below is an example of such an e-mail. Click the View Alerts Details link to access the Alert details screen in Syskit Point.
Alert E-mail

Editing Alerts

The Edit Alert action is available on two screens - Alerts overview screen and Alert Details.
Edit Alert dialog
You can edit all alerts on overview screens where you initially enabled them - both tenant-wide, and site-wide or user-specific alerts.

Alert Reports

When you log into Syskit Point as Point admin, you can find the Alerts button by clicking your profile in the top right corner of the screen.
Home screen - Alerts tile
Click the button to open the Alerts report. Here, you can see all alerts that are currently enabled.
On the Alerts overview screen, you can:
  • Switch the view between alert and scope (1)
  • Select additional columns in the column chooser (2)
  • Find two actions - Disable Alert and Edit Alert (3) when you select a single row
Alerts overview screen
Disable alert action allows selecting multiple rows.
When you haven't selected anything on the screen, an Add Alert (2) action is visible in the side panel. With this, you can define tenant-wide alerts for sites.
Here is also a link to the Alerts History (1) screen, which shows all triggered alerts in your environment.
Alerts Overview screen – no row selection
On the Alerts History screen, you can:
  • Select one or multiple rows and mark alerts as resolved, and write a comment (1)
  • Open details screen for a single alert (2)
Alerts History screen
Alert Details screen allows you to see additional information about the alert. Here you can:
  • Mark alert as resolved (1)
  • Edit settings for the alert (2)
  • Expand the More Details (3) section - here, all audit logs related to this alert are listed
  • Export both sections - triggered alerts and alert audit details (4)
Alert Details screen
Hint! When you open the Notifications dropdown from the user profile menu, you can:
  • Click the View Details link (1) to open the Alert Details screen for a specific alert
  • Click the View All Alerts link (2) to open the Alerts History screen
Notifications dropdown