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Analytics and Usage Report Issues

Problem​

On September 1st, Microsoft changed to Microsoft 365 usage analytics and pseudonymized user-level information by default. To see a complete list of affected products and APIs, visit this link. Changes in the default behavior of the products mentioned above also affected a subset of Syskit Point reports.

Affected Reports​

The following components will stop working in Syskit Point as a result of pseudonymization of user-level information:

  • Licenses Usage by Service report
  • Viva Engage, Exchange, and Microsoft Teams last activity detection

Solution​

To restore complete reporting functionality in Syskit Point, revert the change to show identifiable user information. To do so:

  • Open Microsoft 365 admin center
  • Navigate to Settings > Org settings > Services
  • Find and click Reports
  • Deselect the 'Display concealed user, group, and site names in all reports' option
  • Click Save
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Please note! It can take up to 24 hours for the data to be available.

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